It is contradicting that they are aware of this issue so many hours ago and yet are still allowing people (from regions which the game doesn't activate on) to buy the game from their store page, it is highly suspicious.
The useless key disappeared from my Indiegala library but I still did not...
I really don't think they have a key for regions like Singapore though. Everywhere I checked the 16% - 18% discount is only available to US / EU / UK & Canada.
Already bought it off Steam directly. I'll live with the price shaft instead of wasting more time with IndieGala support and their...
Same here.. I just bought it directly from steam for SGD80.. BEFORE TAXES (Yay regional pricing shaft)
There has been no reply ever since I messaged IndieGala support team.
I'll probably get shafted again even with a full refund because of currency exchange/service tax and lose out couple...
Thanks for the clarification! You are way more helpful than their support team as I haven't gotten any reply and don't even know what my available options are as they don't even have a proper refund system in place like Steam.
Just to confirm is your refund request sent to their support email...
So it seems the mess has to do with EU/US keys.. In that case I doubt I'd be getting a key that actually works for my region (Singapore).
I am sure there are people like me outside of EU/US who bought these useless keys from their store.
The game is releasing tomorrow and if I don't get a...
I sent an e-mail to support@indiegala.com asking for a refund but have not gotten any reply yet.
I will probably buy the game off Steam.
If I don't get a full refund back to my bank (The payment method I used) and instead some credits BS to get me to spend on their store, I will probably look...
Same here I got a key that doesn't work.
I would also want a FULL REFUND back to my back account not some BS credit that can only be used on their website as I am never going to buy anything from Indiegala again.
Worst case scenario I will check with my bank to do a chargeback.
I bought the key and got the key but when I tried to activate it on steam I get the following error.
I feel scammed and I am never buying anything from this website again. :mad:
This should not have been the case as when I bought the game on IndieGala it showed that the key only would not...