Recent content by paula

  1. paula

    How to contact with your Support team?

    Hi, We apologize for the inconvenience and for the delay, now you should have the key, please confirm. Thank you
  2. paula

    Purchased a game, but cant redeem key.

    Hi, Please send us an email at support@indiegala.com and we will reply there. Thank you
  3. paula

    Unable to Retrieve Planet Zoo 2 Key – Error Message

    Hi, Please send us an email at support@indiegala.com and we will reply there. Thank you
  4. paula

    How to contact with your Support team?

    Hi, We apologize for the inconvenience, please send us an email at support@indiegala.com and we will check. Thank you
  5. paula

    Showcase Games List Empty

    Hi, We apologize for the inconvenience, our technicians are checking this and they will fix it as soon as possible. Thank you
  6. paula

    What happened with the free games?

    Hi, Please send us an email at support@indiegala.com and we will check. Thank you
  7. paula

    Question About PrePurchased

    Hi, The key for this pre-purchase is not available immediately. You will receive your serial key on or before the day of release. Thank you
  8. paula

    Purchased a game, but didn't get key instead an "error e-mail" from support

    Hi, Please send us the an email at support@indiegala.com and we will check. Thank you
  9. paula

    How to contact with your Support team?

    Hi, Please let us know the name of the game and send us also a screenshot with the error that you have and we will check. Thank you
  10. paula

    Search for lowest price games is broken

    Hi, We will forward this to our technicians and they will check as soon as possible. Thank you
  11. paula

    Search for lowest price games is broken

    Hi, Please give us more details about your issue. Thank you
  12. paula

    LEGO Batman Pre-order key?

    Hi, We apologize for the inconvenience, the key should be available now, please confirm. Thank you.
  13. paula

    I purchased a steam key on this website and now I cannot login to claim it.

    Hi, Please send us an email at support@indiegala.com with the transaction ID for our purchase and we will check. Thank you
  14. paula

    Was browsing the store for the first time in a while, but ...

    Hi, We have check and you have all the GalaCredits in your profile, you can see them in your profile under Wallet and Settings. Thank you
  15. paula

    Profile info

    Hi, Please send us an email at support@indiegala.com and we will check. Thank you
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