Didn't get a key

[Icepick]

Other than how awfully broken this thing is with its freezing and all, another problem emerged.

I successfully completed a challenge and the popup said I got 125s. It also froze. Presumably I had gotten a key, because when I tried to load another challenge, I get the popup because of the malus. It says I won a key. When I went to check where the key would be, there was none awarded. I only have the ones I had from the past.

 

[Jimmyhex]

Same problem. And the game loads like shit.

 

[Baran]

Same problem.

 

[nuttapolb]

same here. I get the popup that I won 1 key in past 24 hrs but could not see anything in my library.
This is

 

[Ausf]

You rarely get a key. You get 125s almost all of the time. Very occasionally you'll get a key or 2c credit. The message saying you won a "key" is misleading and should be replaced. It should simply say "challenges won" to avoid confusing and disappointing noobs.

 

[nuttapolb]

You rarely get a key. You get 125s almost all of the time. Very occasionally you'll get a key or 2c credit. The message saying you won a "key" is misleading and should be replaced. It should simply say "challenges won" to avoid confusing and disappointing noobs.

oh, that's why... thanks for clarifying

 

[Icepick]

You rarely get a key. You get 125s almost all of the time. Very occasionally you'll get a key or 2c credit. The message saying you won a "key" is misleading and should be replaced. It should simply say "challenges won" to avoid confusing and disappointing noobs.

Except there are times I often win the challenge, it explicitly tells me what I won. On a rare chance, it said I won a game key. It shouldn't be misleading when it has different messages for different prizes. Nothing to do with "noobs" here.

 

[Ausf]

Except there are times I often win the challenge, it explicitly tells me what I won.

It tells you what you won every time, win or lose. It says the challenge is over, and you won an amount of silver. 125s for completing the challenge, and it still says you won X silver, even if you didn't complete the challenge successfully.

On a rare chance, it said I won a game key.

Yes, that is one of the possible prizes for completing the challenge successfully. 2c is another option, with 125s being the most common.

It shouldn't be misleading when it has different messages for different prizes.

Yes, that's what I said. The misleading part is that it says keys won. It really means challenges won that day. The day based on UTC.

Nothing to do with "noobs" here.

I'm not sure what you think noob means, but:

noob
/nuːb/
noun
informal

1. a person who is inexperienced in a particular sphere or activity, especially computing or gaming.

Inexperienced people, unfamiliar with how the site works. Once you know how it works, you will no longer be confused or disappointed. Well, you still might be disappointed, but you should no longer be confused. So yes, it has everything to do with noobs. They're the ones that are confused.

Picture of Johnny and Billy looking confused for reference.

 

[Icepick]

It tells you what you won every time, win or lose. It says the challenge is over, and you won an amount of silver. 125s for completing the challenge, and it still says you won X silver, even if you didn't complete the challenge successfully.

I've signed up to IG since at least 2018. I know what I'm dealing with.

I specifically beat a challenge and it specifically said I won a key. This was not my first time I got a key from the challenges. There was only this time that it didn't work despite that it said I won one. No part of that implies anything misleading. It was something that broke.

Yes, that is one of the possible prizes for completing the challenge successfully. 2c is another option, with 125s being the most common.

This isn't about what a "possible prize" is. This is about the fact the dialog box speaks of particular prizes. This one was a key which didn't appear in my library.

If you read my first post as I described it, I had won a challenge on the first one I completed that said 125s was awarded. There was an issue with it after that point. I load another challenge, and THAT one said I won a key. There were separate declarations for separate prizes on separate challenges. This wasn't about winning 125s or anything else. This particular one said "You won a key!" Key. Not another prize. Not anything else. KEY! Do you have some sort of difficulty understanding that?

Yes, that's what I said. The misleading part is that it says keys won. It really means challenges won that day. The day based on UTC.

You didn't comprehend a thing that's going on here. This was not the first time I won a key, and I have won a key before this point which did work. This incident was different from that time. It doesn't mean "challenges won". It specifically tells you what prize you get after passing a challenge. You can lose a challenge the same way (and not get a key), and it will specifically tell you what you got without fuss. But I passed a challenge on the incident that said I won a key. No other prize is relevant here.

If you won a particular prize, it tells you that prize you're rewarded. There's nothing that has anything to do with the "UTC" here. This is far from any bearing in the context of my activities at that. The only thing that the UTC affects is to reset the malus penalty. This doesn't have bearing on the prize you won. IIRC, you can win a few times a day and get more than one key if the odds are with you.

It was in this period I only played several days in between for a time. So, more than 24 hours. UTC means nothing here. In fact, there is no disclaimer that says you're prevented from getting prizes in between passing challenges especially as indicated by the above reference. So there's no time period that even matters here. You can practically farm all you want, as long as you deal with the malus penalty. Otherwise, it means nothing in itself. You pass the challenge, you win one of those prizes. Simple as. So if you won a key, you should get one as it says. It didn't say anything else but that I got a key at that point.

It said I won a key, which means I met the odds of getting one when I passed the challenge. Only that time, I happened to not be rewarded one when it said I was supposed to have one. Perhaps because of how utterly broken the thing is as I said in my very first post (which is a giant clue for you), it probably doesn't reward everything when it's broken. This doesn't mean this is a made up prize. This doesn't mean it's "misleading". This would mean the thing stopped working and relaying to the site that I won a key. This is a problem that's been happening a while, for which I had to report that is what happened.

I'm not sure what you think noob means, but:

noob
/nuːb/
noun
informal

1. a person who is inexperienced in a particular sphere or activity, especially computing or gaming.

Inexperienced people, unfamiliar with how the site works. Once you know how it works, you will no longer be confused or disappointed. Well, you still might be disappointed, but you should no longer be confused. So yes, it has everything to do with noobs. They're the ones that are confused.
View attachment 24300
Picture of Johnny and Billy looking confused for reference.

I'm not sure why you think you need to remind me what a noob is, when I've been on this site for some years, and on the internet for decades. Take that condescending attitude out the door. You had NO IDEA what you're arguing about when you came here deciding to mansplain me about what's going on and thought I was some noob complaining about something like I didn't know the rules. That's not the issue. I know fully well how the challenges work. The issue is the feature is currently broken.

 

[Ausf]

There was only this time that it didn't work despite that it said I won one.

At one point the site was quite broken while they were transferring the code to a new platform. Keys were not visible at one point. At another time, even if you did get the key won notification, it didn't count in your profile stats, and you did not get an email about it.

No part of that implies anything misleading. It was something that broke.

I was not responding to you specifically. I didn't really make that clear, but I was talking to the people that commented months later. In nuttapolb's case, it does seem like what I was talking about did describe their issue.

The issue is the feature is currently broken.

I'm not sure that's true, however you posted in August, and it might have been then. In July, you could win a lot of keys, since no malus was being applied unless you won a key. Non key wins caused the challenge to freeze at the end. This was fixed in August. Since August, I have won far fewer keys, however all won since then were visible. That doesn't mean you didn't have a problem back then, but it does seem to work now.

 

[Icepick]

At one point the site was quite broken while they were transferring the code to a new platform. Keys were not visible at one point. At another time, even if you did get the key won notification, it didn't count in your profile stats, and you did not get an email about it.

This wasn't about the site transfer. This was well outside of that event. In fact, you couldn't have ever logged in on the web browser because of that, so how the hell would I have been able to play the challenges? Especially since because the site was down as well, the client would not work for that either if you thought that was a possibility. I remember specifically how iffy it was to try logging in on the client at that time. It was bad, but I was obviously able to access the challenges outside of that, so what are you on about?

I was not responding to you specifically. I didn't really make that clear, but I was talking to the people that commented months later. In nuttapolb's case, it does seem like what I was talking about did describe their issue.

You tried to explain it off like it was some "misleading" thing that the game has a dialogue box that doesn't give out prizes properly. I don't care who you were talking to. The point is the challenge is beaten and the dialogue popup indicates people won keys. That part typically works, and you get malus because of it even if it doesn't.

For the record, I'm talking about AFTER the challenge was won, the pop up says I won a key. NOT at the screen with the malus popup BEFORE a challenge. I mean explicitly the results screen. The game freezes whether or not a challenge is won, and there was that time I got a key out of one challenge but it froze after. That was on a different challenge I won after I put up with the malus penalty for it.

At some point after this, it was broken when I noticed I didn't get a key when it explicitly said I won one. Of course a challenge is won - that's why it said I got a key because I had both qualified and met the odds of getting one! It's what happens after that which is the issue. They likely got the same problem I did, others also had the issue. If there was something MiSlEaDiNg about it, IG is in a load of trouble.

Also in the same thread where you show up:

3. You get a key, and popup telling you, if you win a key.

The reason it does this is because we only get malus for getting a key.

I mentioned the malus in my first post to open up this thread (also a big clue), so there was every indication that I did win a key on the challenges based on how the system works, but ultimately nothing came of that. Not an "impression" here. A whole box that literally says the word "key" in it.

There's all this vital information of me saying I won a key and was not winning something else. I ended up getting nothing after passing a challenge.

There is nothing to be misunderstood, and nothing that indicates that it is a misleading system. It clearly tells you what you won! The difference here in the case of keys, people aren't getting keys when it tells them they won a key. There's nothing to indicate otherwise that you "possibly" got a key. You DO get a key when it tells you. If it says "You won a key!", there is no way that it is a "possibility". It's a dialogue box telling you that a key is won. Only somehow something happened that it didn't distribute one after that message was conveyed. That's the issue.

I'm not sure that's true, however you posted in August, and it might have been then. In July, you could win a lot of keys, since no malus was being applied unless you won a key. Non key wins caused the challenge to freeze at the end. This was fixed in August. Since August, I have won far fewer keys, however all won since then were visible. That doesn't mean you didn't have a problem back then, but it does seem to work now.

No, because I also stopped playing for a long while after this point, so this was the last time I passed a challenge and told I won a key. I got nothing out of that as I described the situation, and I now know I have not been the only one to notice this is a real issue.

You also acknowledge as I pointed out the thread above that it has been broken, and you said that *checks notes* just weeks before I started this thread. So where was your argument of this then, that you're telling me now after all this time?

Don't accuse people of being noobs and misconstrue what's going on when in fact this has been happening.