A purchase was made on my IndieGala account without my consent.

grayallegoricalsetting

ChrisDholl

New member
Messages
2
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A purchase was made on my IndieGala account without my consent. Furthermore, my login email is no longer recognized. When I try to log in with my email on the desktop application, I get the error: "Exception UserDoesNotExist! email: ". Then, when I try to log in on the IndieGala website, I get this message: "IndieGala says [e720] 😓 Error occurred. Retry later..."
Please, I need your help. 🙏

P.S. I can still see my games in the PlayNite launcher.
 
paula

Pau

Administrator
Staff member
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grayallegoricalsetting said:
A purchase was made on my IndieGala account without my consent. Furthermore, my login email is no longer recognized. When I try to log in with my email on the desktop application, I get the error: "Exception UserDoesNotExist! email: ". Then, when I try to log in on the IndieGala website, I get this message: "IndieGala says [e720] 😓 Error occurred. Retry later..."
Please, I need your help. 🙏

P.S. I can still see my games in the PlayNite launcher.
Click to expand...
Hi,

Please send us an email at support@indiegala.com and we will check.

Thank you
 
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