Server error 500 trying to access shopping cart

[obiwanceleri]

I'm trying to buy some games but I keep getting a Server error 500!
Tried changing browser
Tried rebooting
I'm pretty sure this is at your end?

You also have a pretty good sale going on I'd hate to miss that!

Is anybody else having a tough time purchasing stuff?

Please advise

 

[Paula]

Hi,

Please send us an email at support@indiegala.com and we will check.

Thank you

 

[AlexZ]

I have the same problem, and I've sent an email, but no response. The sale is about to end soon, too

 

[Paula]

I have the same problem, and I've sent an email, but no response. The sale is about to end soon, too

Hi,

Please let us know the name of the game and we will check.

Thank you

 

[AlexZ]

Hi,

Please let us know the name of the game and we will check.

Thank you

I did that and you've fixed the issue eventually. After the sale has ended.

 

[GreenScareMoon]

I'm having the same problem trying to buy What remains of Edith Finch.

 

[Paula]

I'm having the same problem trying to buy What remains of Edith Finch.

Hi,

We apologize for the inconvenience, please try again now and let us know.

Thank you

 

[PurpleMagicianCreative]

Same problem when trying to buy Indie Corp Bundle.

 

[Paula]

Same problem when trying to buy Indie Corp Bundle.

Hi,

Please send us a screenshot with the error that you have and we will check.

Thank you

 

[YellowJargonChangeling]

Same problem as the OP says:

"[500]Server error, please try again in few minutes" displays whenever trying to access giveaways or pretty much anything else.

 

[Paula]

Hi,

We apologize for the inconvenience, please try again now and let us know.


Thank you.