Official Indiegala Client feedback Thread

[franz899]

Can the windows client remember "Run Client at Startup" state? Every time I open it it goes back to the default checked state.

 

[WorryDice]

I leave the client running (starts at startup) and after a while I get the attached error message, I click OK, and the client is still running in the taskbar and seems to be 'ok'.

 

[Bodhbh Dearg]

I've uninstalled the client. It doesn't download anything, spews java errors all the time and regularly locks up and uses all my CPU...
Even before, when it *did* download stuff, the downloads were slower than when I did a manual download.

They say "No pain, no gain", but the client is "All pain, negative gain"!

 

[SCAP]

My IG account is tied to my Gmail account so I'm trying to use it to log into IG client and it's failing.

I know I've logged into the app before earlier in the year just fine so it must be a recent problem.

Can you see if there's a URL mismatch in the client creating this Error 400 ?



Also I noticed when I went to uninstall it that there are two versions persent:
1.8.3 installed December 12th for 328 MB
1.8.6 installed December 26th for 663 MB

Not sure why so many versions in so little time. It seems like when a new version is added it should prompt uninstalling the old one?

Anyway I'm going to clear a gigabyte of space, here's hoping 1.8.9 or 1.9.0 or whatever you have planned next makes the launcher functional so we can play our DRM-free libraries. It is difficult to navigate them using the website's library and I was sincerely hoping to have an easily accessible list of the anime games I've bought through you that aren't steam licenses.

 

[AquaPowderFolklore]

Not working

 

[Legiathan]

Nearly every game I install via the client (running Windows 11, AMD graphics card and CPU) fails to run. Today I tried to install Myrne the quest, and got this error:

There should be 'myrne_quest_Data'
folder next to the executable

Navigating the the game install folder, the only file in said folder is the game executable file.

 

[Paula]

Hi,

We apologize for the inconvenience, we will check this as soon as possible.

Thank you

 

[Christopher Ek]

Hey all in this forum, i need a little help When i am gonna install a game from the client, it goes to 100% then it says building, and nothing happens, i have even left it over night, what can i do ?

 

[Black Fist]

Hey all in this forum, i need a little help When i am gonna install a game from the client, it goes to 100% then it says building, and nothing happens, i have even left it over night, what can i do ?

Hi!
Can't help you, never used the client.
Just answered so you know someone saw your post

 

[valike13]

Hey all in this forum, i need a little help When i am gonna install a game from the client, it goes to 100% then it says building, and nothing happens, i have even left it over night, what can i do ?

Ask IG support team.

 

[GoldenDiddles]

"Add to collection" on every game only works once then it reverts back to ""add to collection."
I spent ages adding multiple games only to discover i was wasting my time.

 

[Jubilance2885]

Option To Filter/Hide Freebies and More that are already in your Library would be nice. and potentially a simple add to collection button when set to List View to save opening each game one by one.

 

[S.Bolbot@gmail.com]

Have downloaded multiple games, but "Die Young" is the only one that's actually appeared as "Installed" in IG Client.

 

[Badmosi]

Fix your launcher ..there is no game install option..look epic and steam lanchers...& learn.

 

[Domix93]

Can't verify account, can you help?

 

[MinnesotaOpus]

Fix your client! Why do I have to "Add to Collection" every time I want to install an already owned game. A "back" button would be convenient. Do the little things!

 

[jimmy-two-cans]

The above note about "Add to Collection."

Also, whenever I tried to add a game to my library using the client, it wouldn't appear in my library. I don't know if it was latency or what, but I waited a few minutes and nothing showed up. When I went to the website, I was able to add to my library, and about a minute or so later, it appeared in my library. Adding a "Refresh" button would help me feel more confident that my games are appearing or not when I expect them to and provide a cleaner diagnosis from an end-user.

I'd love to be able to use the client to buy games, but I don't know if they'll appear (the previous example was for a free game).

Additionally, the library in the client has games greyed out - this makes me think that there's something wrong with the games. As far as I can tell, though, the games are in my library and I'm able to play them, with the exception of "Add to Collection" whenever I want to install.