Official Indiegala Client feedback Thread

[franz899]

Can the windows client remember "Run Client at Startup" state? Every time I open it it goes back to the default checked state.

 

[WorryDice]

I leave the client running (starts at startup) and after a while I get the attached error message, I click OK, and the client is still running in the taskbar and seems to be 'ok'.

 

[Bodhbh Dearg]

I've uninstalled the client. It doesn't download anything, spews java errors all the time and regularly locks up and uses all my CPU...
Even before, when it *did* download stuff, the downloads were slower than when I did a manual download.

They say "No pain, no gain", but the client is "All pain, negative gain"!

 

[SCAP]

My IG account is tied to my Gmail account so I'm trying to use it to log into IG client and it's failing.

I know I've logged into the app before earlier in the year just fine so it must be a recent problem.

Can you see if there's a URL mismatch in the client creating this Error 400 ?



Also I noticed when I went to uninstall it that there are two versions persent:
1.8.3 installed December 12th for 328 MB
1.8.6 installed December 26th for 663 MB

Not sure why so many versions in so little time. It seems like when a new version is added it should prompt uninstalling the old one?

Anyway I'm going to clear a gigabyte of space, here's hoping 1.8.9 or 1.9.0 or whatever you have planned next makes the launcher functional so we can play our DRM-free libraries. It is difficult to navigate them using the website's library and I was sincerely hoping to have an easily accessible list of the anime games I've bought through you that aren't steam licenses.

 

[AquaPowderFolklore]

Not working

 

[Legiathan]

Nearly every game I install via the client (running Windows 11, AMD graphics card and CPU) fails to run. Today I tried to install Myrne the quest, and got this error:

There should be 'myrne_quest_Data'
folder next to the executable

Navigating the the game install folder, the only file in said folder is the game executable file.

 

[Paula]

Hi,

We apologize for the inconvenience, we will check this as soon as possible.

Thank you

 

[Christopher Ek]

Hey all in this forum, i need a little help When i am gonna install a game from the client, it goes to 100% then it says building, and nothing happens, i have even left it over night, what can i do ?

 

[Black Fist]

Hey all in this forum, i need a little help When i am gonna install a game from the client, it goes to 100% then it says building, and nothing happens, i have even left it over night, what can i do ?

Hi!
Can't help you, never used the client.
Just answered so you know someone saw your post

 

[valike13]

Hey all in this forum, i need a little help When i am gonna install a game from the client, it goes to 100% then it says building, and nothing happens, i have even left it over night, what can i do ?

Ask IG support team.

 

[GoldenDiddles]

"Add to collection" on every game only works once then it reverts back to ""add to collection."
I spent ages adding multiple games only to discover i was wasting my time.

 

[Jubilance2885]

Option To Filter/Hide Freebies and More that are already in your Library would be nice. and potentially a simple add to collection button when set to List View to save opening each game one by one.

 

[S.Bolbot@gmail.com]

Have downloaded multiple games, but "Die Young" is the only one that's actually appeared as "Installed" in IG Client.

 

[Badmosi]

Fix your launcher ..there is no game install option..look epic and steam lanchers...& learn.

 

[Domix93]

Can't verify account, can you help?

 

[MinnesotaOpus]

Fix your client! Why do I have to "Add to Collection" every time I want to install an already owned game. A "back" button would be convenient. Do the little things!

 

[jimmy-two-cans]

The above note about "Add to Collection."

Also, whenever I tried to add a game to my library using the client, it wouldn't appear in my library. I don't know if it was latency or what, but I waited a few minutes and nothing showed up. When I went to the website, I was able to add to my library, and about a minute or so later, it appeared in my library. Adding a "Refresh" button would help me feel more confident that my games are appearing or not when I expect them to and provide a cleaner diagnosis from an end-user.

I'd love to be able to use the client to buy games, but I don't know if they'll appear (the previous example was for a free game).

Additionally, the library in the client has games greyed out - this makes me think that there's something wrong with the games. As far as I can tell, though, the games are in my library and I'm able to play them, with the exception of "Add to Collection" whenever I want to install.

 

[Ondine_Madeline]

Some years ago, after trying the client and finding it buggy and useless I uninstalled it.

I just reinstalled it today to see if things have improved (a bit surprised to see a Client BETA after 5 years of development ) but my owned games appear grey (because they are uninstalled? but showing them in normal colours would be more pleasant, no?), there's no install button, I can't see anything above the technical recommendations just a big empty square (I can see on the top left the very small default icon usually used to show there should be a picture displayed), I can't see which games I already own in the Free games section, I must click the Add to collection button to see the Install button, etc., etc., etc., Oh and the Log-out button wasn't responding... So basic functionalities are not working.

Before you ask, my PC configuration is the most common fully updated PC you can imagine without anything special installed or blocking.

So back to the clumsy Web version; I uninstalled the client again after 10 minutes of testing, I will reinstall it in 3 years to test it again ;-)