Access Denied when trying to access Giveaways

[PurpleMedievalYouth]

I receive the Error Code 15 when I try to access the giveaway section.

Incident ID: 522000500000008702-53596931097384

 

[Vetal_Sich]

Me too

 

[PurpleMedievalYouth]

The issue seems to be resolved as of 10th of September.

EDIT: 11.09.2017 - the problem is back

 

[CrimsonAmuletOverpower]

I'm facing this issue for days now. I'm pasting the error text below. Can anyone (especially from IndieGala team) help me out?

www.indiegala.com -Access DeniedError code 15This request was blocked by the security rules2017-09-13 14:46:13 UTC

• Your IP SOME NUMBERS
• |Proxy IP SOME NUMBERS (ID 10436)

Incident ID: 43600xxxxxx1481945-172090xxxxxx220887
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I've hidden the numbers for security reasons. I am really paranoid about my online security -_-

FYI, I don't use any proxy but I do have adguard installed and promise that I didn't use any kind of trick to play the system either, just bought some bundles, partcipated in giveaways { though I never won }.

hoping to hear a positive response from you guys soon !

Thanks and regards.

 

[SilverPixie DustRealm]

I'm facing this issue for days now. I'm pasting the error text below. Can anyone (especially from IndieGala team) help me out?

www.indiegala.com -Access DeniedError code 15This request was blocked by the security rules2017-09-13 14:46:13 UTC

• Your IP SOME NUMBERS
• |Proxy IP SOME NUMBERS (ID 10436)

Incident ID: 43600xxxxxx1481945-172090xxxxxx220887
Powered by
Incapsula

I've hidden the numbers for security reasons. I am really paranoid about my online security -_-

FYI, I don't use any proxy but I do have adguard installed and promise that I didn't use any kind of trick to play the system either, just bought some bundles, partcipated in giveaways { though I never won }.

hoping to hear a positive response from you guys soon !

Thanks and regards.

try different page/different browser - had the problem once and it helepd.

 

[CrimsonAmuletOverpower]

I'm facing this issue for days now. I'm pasting the error text below. Can anyone (especially from IndieGala team) help me out?

www.indiegala.com -Access DeniedError code 15This request was blocked by the security rules2017-09-13 14:46:13 UTC

• Your IP SOME NUMBERS
• |Proxy IP SOME NUMBERS (ID 10436)

Incident ID: 43600xxxxxx1481945-172090xxxxxx220887
Powered by
Incapsula

I've hidden the numbers for security reasons. I am really paranoid about my online security -_-

FYI, I don't use any proxy but I do have adguard installed and promise that I didn't use any kind of trick to play the system either, just bought some bundles, partcipated in giveaways { though I never won }.

hoping to hear a positive response from you guys soon !

Thanks and regards.

try different page/different browser - had the problem once and it helepd.

yeah it is working fine in Edge. I'll clean chrome cache and report back.
UPDATE: working in chrome too after running ccleaner. Hope this helps others facing the same issue.

 

[PurpleVisionaryNecromancer]

Bump. This issue is NOT resolved!