Error 15

[Black Fist]

What the hell is going on?

I already tried 3 times to get in the library and all i get is:

Access denied
Error 15
www.indiegala.com
2023-06-24 14:58:15 UTC
What happened?
This request was blocked by our security service

It has never happened before, i had no idea what that means.
Is it only me?

 

[Andy_Front]

It's not just you, I am having the same problem

 

[crYoPh]

same problem here, idk why
=> seems solved for me
=> not solved, just happens randomly, idk

 

[Vorshin]

Same here, logged out, cleared cache, logged in same message.
Tried again and again and again. Is this a random thing? that could go away and come back until finally it locks you out permanently until indiegala staff fix the issue? I really don't like the prospect of that idea at all......

 

[PurpleRaconteurAllegorical]

same issue here

 

[[TW] TR]

same

 

[Demon_Sorrows]

Me too. Sometime it will let me get into my profile, but click on any of the tabs and Error 15.

 

[LightGhostSpeculation]

I am getting the same problem. It might be an issue on their end.

 

[YellowSeerCliffs]

Same issue for me as well...this is getting pretty damn irritating...

 

[GiveAways-460]

I'm also getting error 15.

 

[BlueYAlol]

+1

 

[AlxSmn]

From yesterday gets error at 9/10 tries to visit library.

 

[GrayAmuletStars]

Same here. Welp, good to know that I'm not the only one.

 

[LuckyStrike1305]

I don't think it's an IG issue but regardless, until we get an official answer, for most refreshing or trying another browser fixes it after a bit (especially edge)

 

[Arkhanor]

Same thing. Tried using Chrome and Edge without success.

 

[Vorshin]

has to be an IG issue, too many people experiancing it, since friday. Its still also ongoing, havent been able to do anything and wont be fixed/looked into until monday at the earliest

 

[kombi]

+1

 

[Dario Sebastian]

What the hell is going on?

I already tried 3 times to get in the library and all i get is:



It has never happened before, i had no idea what that means.
Is it only me?

Yep- Not working cant claim my giveaway. Good to know i am not the only one.

 

[LuckyStrike1305]

has to be an IG issue, too many people experiancing it, since friday. Its still also ongoing, havent been able to do anything and wont be fixed/looked into until monday at the earliest

Many people use the same protection service. Could be IG, could be the service, could be anything. I honestly have no clue.. But reading the error it looked to me more being a service error. Until IG says anything, all I can say is that refreshing frequently or changing browser since to be fixing it. Dunno something more

 

[Humblehero14]

I don't know if this applies to select users or to everyone. I notice new games are being added giveaways which means they are accessing their libraries. Are there anyone who can access their library page regularly without seeing the error 15 message?

I managed to get access to my library page only once before the error 15 keeps popping up again. I've decided to keep that tab open.