I sent an email on August 14, but I have not yet received a reply or response.

[LightPlotQueen]

Hello,
I sent an support@indiegala.com on August 14, but I have not yet received a reply or response.
Will you respond to the Steam key that says “NODATAFOUND” even though I have already purchased it?
Do I need to send another email?

 

[Pau]

Hi,

Please send us here the transaction ID for your purchase and we will check.

Thank you