IndieGala Desktop Client - Will not log in, reports error

Bb772

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Is anyone else having issues with the IndieGala Desktop Client?

As of about yesterday or so, I have been unable to get the desktop client to log me in.

Things I've checked:
1. I can log in on the web, no issues with password or anything like that (enter info, go through robot check, press login, all ok).
2. I grabbed the client from the website and installed it again, did not uninstall or clear cache, still would not log in, even tried re-entering all login info rather than use the button with my account e-mail on it (went through robot check) the client still came up with "There was an error".

Any ideas before I try a clear cache or total uninstall of the client?
 

Pau

Administrator
Staff member
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808
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Hi,

We apologize for the inconvenience, please try again now and let us know.

Thank you.
 

BlackBeautyPowder

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Hi,

Same here.
Web site is ok but client doesn't work any more.
It gives me the error "There was an error" on login.
I completly uninstalled files in user directory, it's not better.
 

Guleru

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Hi,

Same here.
Web site is ok, but client doesn't work anymore.
It gives me the error "There was an error" on login.
I completely uninstalled, it's not better.
 

Pau

Administrator
Staff member
Messages
808
Points
93
Hi,

We apologize for the inconvenience, we are working to fix this as soon as possible.

Thank you
 

Varloš Tukový

New member
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Server error 500 when logging through google in desktop client. Cannot even change password.

December update : Server error is fixed, now i can proceed to login. It does fail in launcher though.
 
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