My paid for games and bundles are all gone

[vespa rider]

Where are they? I spent quite a bit of actual money one them and they are all gone but the freebie games are still there. WTF?

 

[SDNK]

same here

 

[Pau]

Hi,

Please check again now your profile and let us know.

Thank you

 

[GuardianDarkness]

same here

 

[True Defective]

My bundles and games are listed but I can't unlock any keys for them. I get the code emailed ok to unlock a key but the message 'validation failed' appears when I enter the code. Also the bundle gift links direct to an error page.

 

[True Defective]

I worked out how to get my gift links. The URL in the bundles dashboard is wrong, you have https://www.indiegala.com//gift-bundle/xxxxxx . When I removed the extra / to make it https://www.indiegala.com/gift-bundle/xxxxxx then the link worked ok and I could even redeem a key.
I hope you can fix the rest of the site soon and/or give an indication of when that will happen.
A bonus would be if in the giveaway section you can get rid of the spammers with their 160 point garbage games and their script bots which auto-enter the giveaways, That can't be difficult to do. Just add a 30 second captcha puzzle to complete before being allowed to join a giveaway - that'd fix it. But if the user has actually bought something from IG in the last year (like me) then they don't need to do the captcha.

 

[True Defective]

"Failed to verify your passcode, retry in few minutes." is the message I get when I enter the unlock code. Hope that helps you fix it and get the site back.

 

[Michi]

Hi,

Please check again now your profile and let us know.

Thank you

Hi,

same here. All my paid Games are gone.

BlackMischiefOdd​

 

[Pau]

Hi,

same here. All my paid Games are gone.

BlackMischiefOdd​

Hi,

Please send us an email at support@indiegala.com and we will check.

Thank you