Payment Rejected

[ArtemMZ]

Yesterday I made one purchase, but subsequent purchases do not pass. Displays a message: Payment Rejected. I have money on the card :-/

 

[Mandark.Superman]

I think you will find out in a few days that you don't. The few times in my life this scenario has played out, a couple of days later, a few transactions/fees were visible that drained the account, but I had forgot about them and the online system didn't show them

 

[Pau]

Yesterday I made one purchase, but subsequent purchases do not pass. Displays a message: Payment Rejected. I have money on the card :-/Hello,We apologize for the inconvenience. Please write an email to our support team here: http://support.indiegala.com/customer/portal/emails/new.Thank you.

 

[kuro_x_shiro]

Yesterday I made one purchase, but subsequent purchases do not pass. Displays a message: Payment Rejected. I have money on the card :-/Hello,We apologize for the inconvenience. Please write an email to our support team here: http://support.indiegala.com/customer/portal/emails/new.Thank you.
I can't even send a message there.... It calls my message spam and doesn't allow me to send it. Great servise (that's sarcasm)! I doubt I'll ever purchase anything here again....

 

[Wmply]

email Support@indiegala.com directly using your email program

 

[ArtemMZ]

TY support team Everything is working.

 

[fernandoventura]

Hello. I have the same problem. How did you fix this, or is emailling support the only way?

 

[BlackScrollSpeculation]

I'm having issues with this too. Emailed support, and they just blamed it on my bank even though I used multiple cards from different banks.

 

[retrobunny2005]

I used to have issues buying on this site too and they blamed paypal and paypal blamed the card. The solution I ended up with is just having someone else buy the bundles for me and pay them. For anyone having troubles you might try that its cheaper too if you group buy. There's a bundle group buy site on steam. Not sure if allowed to link it here or not but its not too hard to find.

 

[LoneStrider]

Hey i'm running into an extremely similar issue to this guy, and emailed support, could I get some help or some info on how long it usually takes to hear back from support. I was charged twice for the same game that both times I was told the purchase failed, with my bank account stating otherwise, i;m hoping for a response asap, since this is currently stolen money. Thanks.