''Error 500'' is not making me redeem my code

[Ciome]

Hi, I didn't get any key and my store order list is empty. I sent you an email with the screenshot of the receipt

 

[SilverEekGiant]

Hi,

No way to get the "Ni no Kuni II: Revenant Kingdom - The Prince's Edition" key. I've tried again and again multiple times.
The key for the other game purchased in the same order was obtained and redeemed on Steam without problems.

Thanks for the support.

 

[Pau]

Hi, I didn't get any key and my store order list is empty. I sent you an email with the screenshot of the receipt

Hi,

We replied to your email, let us know if you have other issues.

Thank you

 

[Pau]

Hi,

No way to get the "Ni no Kuni II: Revenant Kingdom - The Prince's Edition" key. I've tried again and again multiple times.
The key for the other game purchased in the same order was obtained and redeemed on Steam without problems.

Thanks for the support.

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you

 

[SilverEekGiant]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you

Hi,

Problem solved, thank you

 

[Fatinvand]

I'm encountering the same error. Order #5780095888916480.

 

[KamikaZZaa]

I am also having the same issue with error 500 when I attempt to reveal the key.

 

[Harticlan]

im having the same issue, i have sent an email but ive put it here aswell just incase.

 

[lagious]

Order #4959775751798784
Same error...I messed up my plans to play the game on my day off.

 

[BeachedWalrusau]

Same issue as well, sent an email 24 hours ago and no reply.

 

[lagious]

It's been 12 hours since I met the error and sent an email , but I haven't even received a reply, let alone a solution.
Perhaps this will be the last time I use Indiegala.

 

[RiciRickMOD]

I have pushed support to take action asap.
Apologies for any inconvenience.

 

[Pau]

I'm encountering the same error. Order #5780095888916480.

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[Pau]

I am also having the same issue with error 500 when I attempt to reveal the key.

Hi,


We apologize for the inconvenience, please please check now and let us know.


Thank you.

 

[Pau]

im having the same issue, i have sent an email but ive put it here aswell just incase.

Hi,


We apologize for the inconvenience,now you should be able to reveal the key, please confirm.


Thank you.

 

[Pau]

Order #4959775751798784
Same error...I messed up my plans to play the game on my day off.

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you.

 

[Pau]

Same issue as well, sent an email 24 hours ago and no reply.

Hi,


We apologize for the inconvenience, we have not received any email from you, please try again now and let us know.


Thank you.

 

[BeachedWalrusau]

Hi,


We apologize for the inconvenience, we have not received any email from you, please try again now and let us know.


Thank you.

Still not working... I sent the email to support@indiegala.com from my email, just sent it again now. Order number is #6382792040120320

 

[Harticlan]

Hi,


We apologize for the inconvenience,now you should be able to reveal the key, please confirm.


Thank you.

it has worked thankyou

 

[Pau]

Still not working... I sent the email to support@indiegala.com from my email, just sent it again now. Order number is #6382792040120320

Hi,

We are very sorry for the inconvenience, we have sent you an email.

Thank you