''Error 500'' is not making me redeem my code

[Pau]

I am also still not enjoying my new $60 game yet.

Hi,

Please check again now and let us know.

Thank you

 

[BlueSettingInvisible]

Purchased METAL GEAR SOLID V: The Definitive Experience and getting error [500]. Please help!

 

[Pau]

Purchased METAL GEAR SOLID V: The Definitive Experience and getting error [500]. Please help!
View attachment 864

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you

 

[LightApprenticeQuail]

Was about to reply here when I got the message, it's working now thank you.

 

[ResonantMatrix]

The same issue with MGS 5: The Definitive Experience. It's been 6 odd hours now and I still can't redeem it.

 

[GreenOddReign]

Hi
i purchased a game from you and i can't redeem it
My Order : Order #5591618582872064 Oct. 11, 2020, 3:26 a.m.

 

[GreenOddReign]

i purchased a game from you and i can't redeem it
My Order : Order #5591618582872064 Oct. 11, 2020, 3:26 a.m.
it's been more than 20 hours till now and there is no response from you if you can't solve the issue please refund me

 

[Pau]

The same issue with MGS 5: The Definitive Experience. It's been 6 odd hours now and I still can't redeem it.

Hi,

We can see that you have revealed the key.

Let us know if you have other issues.

Thank you

 

[Pau]

i purchased a game from you and i can't redeem it
My Order : Order #5591618582872064 Oct. 11, 2020, 3:26 a.m.
it's been more than 20 hours till now and there is no response from you if you can't solve the issue please refund meView attachment 874View attachment 875

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you

 

[GreenOddReign]

I've got your email, thank you and everything is ok and I could redeem my purchased and the game is working fine on steam
the issue is solved
thanx again

 

[OrangeOverwhelmComic]

Hi, I'm experiencing this error myself.
Order #6149023523799040
Oct. 15, 2020, 4:50 p.m.

 

[Pau]

Hi, I'm experiencing this error myself.
Order #6149023523799040
Oct. 15, 2020, 4:50 p.m.
View attachment 888

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[OrangeWitchVampire]

Hi, I am also experiencing this issue.

My order number is: #4582737501093888



Can someone please help me!

Thanks

 

[NeilTCox]

Same issue here, please help or refund!
Order number: #5341641042427904

Thank you!

 

[NuclearCrashBomber]

I’m having the same problem.

Order no.: #5469937822466048

 

[zaldronthesage]

Hello, any assistance would be helpful. Thank you.

Update. Please refund this as I have obtained service from another vendor.

 

[BlackGodmotherFantasy]

Same issue here with monster hunter iceborne

 

[NuclearCrashBomber]

If I received an Error 500 and wanted to get a refund because of it, would I be guaranteed that refund eventually?

 

[PurpleWrinkledOverpower]

Same issue here with Dirt Rally 2 Game of the year edition.

Order number 6497452879904768

Item ordered the last 17th of October.

"Error [500]
Need help? Contact our customer service"

I hope to receive the key soon.

Thanks.

PD.: Indiegala support solved the issue.

Best regards.

 

[Pau]

Same issue here with monster hunter iceborne

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.