''Error 500'' is not making me redeem my code

[Pau]

I have the same issue. Can I have some help please. Both games give the error 500 message.View attachment 836

Hi,

We apologize for the inconvenience, we added another key to your profile, let us know if it works.

Thank you

 

[LewkOne]

Well, my order was half fixed. I was able to redeem MGSV but I still get the same error with Metal Gear Rising. Please help with that one and I will stop bothering you. Thanks in advanced.

 

[LewkOne]

Hi,

We apologize for the inconvenience, we added another key to your profile, let us know if it works.

Thank you

It half worked. Metal Gear Solid V worked and I have redeemed it, however Metal Gear Rising still gives the same error.

 

[GreenEerieEvent]

Receiving error 500 when trying to click through showcase and/or i receive a "no results found" when clicking through.

Also not seeing anything I have bought....

 

[BlackFoolishnessKettle]

Just purchased Mafia : Definitive Edition and I get the error [500] and no Steam key. Also no longer seeing anything in my library.

 

[voidcaaat]

Also getting error [500] when attempting to claim my key for the Crusader Kings III i just bought...

 

[Pau]

Well, my order was half fixed. I was able to redeem MGSV but I still get the same error with Metal Gear Rising. Please help with that one and I will stop bothering you. Thanks in advanced.
View attachment 840

Hi,

Now you should be able to reveal the key, please confirm.

Thank you

 

[Pau]

Receiving error 500 when trying to click through showcase and/or i receive a "no results found" when clicking through.

Also not seeing anything I have bought....

Hi,

We have checked and everything seems fine from our side, please let us know if you still have this issue.

Thank you

 

[Pau]

Just purchased Mafia : Definitive Edition and I get the error [500] and no Steam key. Also no longer seeing anything in my library.

Hi,



We can see that you have revealed the key, let us know if you have other issues.



Thank you

 

[Pau]

Also getting error [500] when attempting to claim my key for the Crusader Kings III i just bought...

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[BlackFoolishnessKettle]

Hi,



We can see that you have revealed the key, let us know if you have other issues.



Thank you

Yes Paula, the key revealed the next day, Sunday. Thank you very much. My library seems to be in working order now too.

 

[XAGMNINETY]

chiming in as well for an F1 2017 key. Error 500. Would like another key if possible. Thanks.

 

[foxxual]

First time purchaser, I bought BioShock Infinite - Season Pass & have been trying to redeem it for a few hours now but keep getting Error 500... Really disappointing.

 

[Pau]

chiming in as well for an F1 2017 key. Error 500. Would like another key if possible. Thanks.

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[Pau]

First time purchaser, I bought BioShock Infinite - Season Pass & have been trying to redeem it for a few hours now but keep getting Error 500... Really disappointing.

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[C4n]

Haven't been able to claim a Steam key for Borderlands 3 Super Deluxe Edition for 12+ hours due to Error 500. Any solutions?

 

[jimmymontealegre]

Purchased Civilization 6 Digital Deluxe edition and keep getting the Error 500 as well. Tried emailing customer service but no response yet. Any solutions?

 

[Pau]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

Haven't been able to claim a Steam key for Borderlands 3 Super Deluxe Edition for 12+ hours due to Error 500. Any solutions?

 

[Pau]

Purchased Civilization 6 Digital Deluxe edition and keep getting the Error 500 as well. Tried emailing customer service but no response yet. Any solutions?

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[SilverGodmotherCliffs]

This seems to be the place to post for this.

Bought Tales of Berseria and getting Error 500 when trying to redeem the Steam Key. Contacted support 2 days ago and not had any reply.