''Error 500'' is not making me redeem my code

[Sherloq19]

Hi,

We are very sorry for the delay and the inconvenience, now you should be able to reveal the key.

Let us know if you have other issues.

Thank you

Hi Paula,

Can you check mine please... It''s been 24 hours and Error 500 is still affecting my purchase.

Thanks!

 

[GoldenCrystal BallGarb]

Hi,

Having error 500 when trying to redeem Crusader Kings II: Imperial Collection.

Thank you!

 

[SilverWickedAttraction]

hey i bought Metal Gear Rising: Revengance and i keep getting error code 500 i emailed the team but nothing

 

[Pau]

Hi Paula,

Can you check mine please... It''s been 24 hours and Error 500 is still affecting my purchase.

Thanks!

Hi,

We replied to your email.

Thank you

 

[Pau]

Hi,

Having error 500 when trying to redeem Crusader Kings II: Imperial Collection.

Thank you!

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[Pau]

hey i bought Metal Gear Rising: Revengance and i keep getting error code 500 i emailed the team but nothingView attachment 823

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[GoldenCrystal BallGarb]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

Hi Paula,

Unfortunately the problem is still persisting.

 

[ShermanBangash]

I can't redeem my game, please help. I have also emailed for support.

 

[AquaQuailFiction]

hey i get the error with metal gear rising please help. thanks

 

[sofaking]

I'd appreciate the help too, just bought far cry 5/ new dawn

 

[Pau]

Hi Paula,

Unfortunately the problem is still persisting.

Hi,

We are sorry but unfortunately we had to refund your transaction.

Thank you

 

[Pau]

I can't redeem my game, please help. I have also emailed for support.

View attachment 824

Hi,

We can see that you have revealed the key.

Let us know if you have other issues.

Thank you

 

[Pau]

hey i get the error with metal gear rising please help. thanksView attachment 825

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you

 

[Pau]

Hi,



We are sorry but unfortunately we had to refund your transaction.



Thank you

I'd appreciate the help too, just bought far cry 5/ new dawn
View attachment 826

 

[GoldenChimericalClairvoyant]

I'm having the same error happen when I try to redeem Metal Gear Rising.

 

[Pau]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

I'm having the same error happen when I try to redeem Metal Gear Rising.View attachment 831

 

[vygantas druskevicius]

I'm having same error for Metal Gear V The Definitive Experience. I need some help.

 

[vygantas druskevicius]

Got my key somehow first my purchase dissapeared then reapeared after some minutes and got my code

 

[Adam]

Having the same issue with a purchase I made yesterday. I emailed yesterday and got a reply today asking me to try again, but it still didn't work.

 

[LewkOne]

I have the same issue. Can I have some help please. Both games give the error 500 message.