Official Feudalife CHALLENGE feedback Thread

flyingmachine

FlyingMachine

Member
Messages
22
Points
13
"Giveaway locked due to suspicious activity", 5+ times in a row, so I guess it's not just that rare bug as usual. Not like I did anything "suspicious". :D Anyone with the same problem?
 
flyingmachine

FlyingMachine

Member
Messages
22
Points
13
jfrr said:
Just played and everything went fine for me. When i get the message i close the window-tab and open it again and usually it works :) .
Click to expand...
Yeah, I usually do that too, but this time it's different. I was able to play like 6-7 runs today and I got the message after that.
 
sotto-voce

Sotto Voce

Active member
Messages
75
Points
33
flyingmachine said:
"Giveaway locked due to suspicious activity", 5+ times in a row, so I guess it's not just that rare bug as usual. Not like I did anything "suspicious". :D Anyone with the same problem?
Click to expand...
Happened to me twice today, 3 times yesterday, and 4 times the day before. It goes away when I restart the challenge.
 
lightscrolldisappearance

DͩaͤRͣkͭʰ

Member
Messages
31
Points
8
Played without bugs today and got 2 keys both already used and feaudalife support says that theres 5% chance for such jackpot.Guess they missed 9 before 5 cause it feels like 95% chance of getting nothing for winning
 
myconv

test

Active member
Messages
200
Points
43
I close the game whenever I win or get a error and reload it from the launch page. If you don't do that after getting "locked due to suspicious activity", it seems like you will just keep getting that error. BTW that error is really random, there is nothing I am doing differently when "locked due to suspicious activity" compared to normal. So your anticheat system is seriously bugged.

I close the game when I win and go to my library from my profile because that endless reload bug is still a huge problem and it seems to happen most if I choose to go to my library from the win screen. But even if I go from profile, it can happen again and again.

While we are talking about libraries, I'd like to remind devs about the random code placement problem again. It does not place them in order of newest to oldest but in completely random order where you have to search by date on a increasingly long page to find the new codes.

Please have win screen allow us to just try another game.
 
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myconv

test

Active member
Messages
200
Points
43
I keep getting "give-away locked due to suspicious activity" every time now. In one browser I logged out and tried logging in again (to see if that would help) and now I get
"Access denied
Error 15
www.indiegala.com
2021-02-09 02:13:22 UTC
What happened?
This request was blocked by the security rules"
In place of the login screen. So I can only be logged in via my existing cookies *sigh*

Where do I go to get help?
 
paula

Pau

Administrator
Staff member
Messages
808
Points
93
myconv said:
I keep getting "give-away locked due to suspicious activity" every time now. In one browser I logged out and tried logging in again (to see if that would help) and now I get
"Access denied
Error 15
www.indiegala.com
2021-02-09 02:13:22 UTC
What happened?
This request was blocked by the security rules"
In place of the login screen. So I can only be logged in via my existing cookies *sigh*

Where do I go to get help?
Click to expand...
Hi,

Please send us an email at supportindiegala.com with the complete message including your IP address.

Thank you
 
myconv

test

Active member
Messages
200
Points
43
paula said:
Hi,

Please send us an email at supportindiegala.com with the complete message including your IP address.

Thank you
Click to expand...
Do you mean "support at indiegala.com"? Because I am not aware of any email address that works without @
 
flyingmachine

FlyingMachine

Member
Messages
22
Points
13
myconv said:
I keep getting "give-away locked due to suspicious activity" every time now. In one browser I logged out and tried logging in again (to see if that would help) and now I get
"Access denied
Error 15
www.indiegala.com
2021-02-09 02:13:22 UTC
What happened?
This request was blocked by the security rules"
In place of the login screen. So I can only be logged in via my existing cookies *sigh*

Where do I go to get help?
Click to expand...
I had this too yesterday. It went away after like ~8 hours.
 
ricirick

RiciRickMOD

Administrator
Staff member
Messages
320
Points
63
Hi all.

We remind you that anticheat/antiabuse system can be triggered for different reasons.

First of all check that your activity is not something that fall in those cases ( even unintentionally ).

Secondly, anticheat/antiabuse is very sensitive to IP change, as it should be.
So if you change ip everyday ( for whatever reason ) or if you and some friends of yours connect from a lan ( for example playing from a college/school lan ) chances are that you get blocked by the system.
 
myconv

test

Active member
Messages
200
Points
43
I still can't play or login! How do I contact for help?
 
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zoliv

Zoliv

Well-known member
Messages
1,961
Points
113
Damn this is sometimes infuriating : i fell like increasing the difficulty for this game means dumbifying the character... When you're close to winning, suddenly there is a stupid move that goes and makes you lose because you did the winning action at the last moment and it was not counted, because of the stupid move you never did. I have to make 2 complete runs to get my 4 keys now ! :ROFLMAO:
 
myconv

test

Active member
Messages
200
Points
43
zoliv said:
I have to make 2 complete runs to get my 4 keys now ! :ROFLMAO:
Click to expand...
You can get 4 keys a day? Do you have to buy down malus?

I can maybe get two keys a day normally, and I get zero keys a day now because the stupid security still blocked me out! It's been a couple days now. How do I contact IG support???
 
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zoliv

Zoliv

Well-known member
Messages
1,961
Points
113
myconv said:
You can get 4 keys a day? Do you have to buy down malas?

I can maybe get two keys a day normally, and I get zero keys a day now because the stupid security still blocked me out! It's been a couple days now. How do I contact IG support???
Click to expand...

No, i don't get malus reduction (malUs, not malAs).
 
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