I'm afraid the situation is a bit more complicated...I will return with a public statement soon about why the rewards via support won't quite be a viable option anymore, unfortunately.
Happy early holidays, sorry for the radio silence and the flow of repeat quizzes. I've been struggling with health issues for over a month now, nothing too serious...but debilitating nevertheless.
Regarding the public statement, here it goes: As far as I was informed, we have had similar situations with the ones from the
Gameplay Giveaway, and the number of ill-intentioned requested started to grow, mingling with the legit requests of honest people. Our human resources are fairly limited unfortunately, and Support isn't an exception. Therefore, with a heavy heart, I need to announce you that, since the quiz is a free optional activity, no fee (other than time investment) is required from the participants, no limitations, the support tickets regarding the quiz will be considered low-priority (for now).
I know these ongoing, inconsistent, unexpected glitch is frustrating, sometimes it doesn't affect anyone, other times just a few...or a few more, but compared to the total number of participants, it should still be a small percentage. Do believe me, I have made lists/reports of all of your tech feedback for the tech team, feedback that it is here, in the public view, but, unfortunately we are returning to the earlier mentioned issues: limited personnel and priorities. Fixes will be eventually done, but sadly I can't offer an ETA yet.
In closing, I know this isn't quite the answer you've been hoping/expecting, I am sorry, I know luck shouldn't be a major part of a quiz, but with this unpredictable situation it would seem it is, in a certain measure, for some...sometimes this luck might be on your side or work against you, this anomaly will get eventually fixed. In the meantime, everyone is still free and welcomed to participate in the quiz, if they so desire, or can wait for the upcoming fix, but that also means the fewer people participate, the higher the individual reward will be for the optimistic ones.
