dannorder
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Well, this one might open a can of worms, but..
Twice now I've gotten keys that were supposedly guaranteed by IndieGala, yet when I went to redeem them on Steam I was told they were already used.
When it happened the first time my theory was basically this... we know when trades for guaranteed games fail without a trade, the IG indication saying they are available to trade or giveaway disappears too. It says they can't be redeemed because they're still being used for a trade or giveaway, even when they aren't. So we make support tickets. They go and find them and mark them as unused so the owner can use them again. Fine, right? Except I swear sometimes when I've done this I've discovered they marked some of my games as available again now *even though I traded them already*. Thing is I'm not sure. But if they are traded a second time of course they will say they're already used.
But... interesting thing is both times this happened to me the game I tried to trade for was the *exact same game*. It makes me wonder if the sellers of the game keys repeated some or had a dealer screw something up or what. I've been saying that could happen, because I've seen it on Humble store once myself and hear rumors of specific other games this has happened to.
In either scenario I doubt the person who traded the key to me is at all to blame, because how would they know? So I'm not downvoting them. But, clearly, there's a problem here. Guaranteed keys by their very nature are supposed to be guaranteed.
Twice now I've gotten keys that were supposedly guaranteed by IndieGala, yet when I went to redeem them on Steam I was told they were already used.
When it happened the first time my theory was basically this... we know when trades for guaranteed games fail without a trade, the IG indication saying they are available to trade or giveaway disappears too. It says they can't be redeemed because they're still being used for a trade or giveaway, even when they aren't. So we make support tickets. They go and find them and mark them as unused so the owner can use them again. Fine, right? Except I swear sometimes when I've done this I've discovered they marked some of my games as available again now *even though I traded them already*. Thing is I'm not sure. But if they are traded a second time of course they will say they're already used.
But... interesting thing is both times this happened to me the game I tried to trade for was the *exact same game*. It makes me wonder if the sellers of the game keys repeated some or had a dealer screw something up or what. I've been saying that could happen, because I've seen it on Humble store once myself and hear rumors of specific other games this has happened to.
In either scenario I doubt the person who traded the key to me is at all to blame, because how would they know? So I'm not downvoting them. But, clearly, there's a problem here. Guaranteed keys by their very nature are supposed to be guaranteed.
