Your bundle list is actually empty.

[Pau]

Indiegala please fix your website. I mean fix it permanently. "Your bundle list is actually empty" hassle goes on and on and on

Hi,

We apologize for the inconvenience, please check again now and let us know.

Thank you.

 

[GreenOverpowerClairvoyant]

Hi,

We apologize for the inconvenience, please check again now and let us know.

Thank you.

It's working.

Thanks.

 

[GrayMoonXanadu,Yearn]

Hi,

We apologize for the inconvenience, please check again now and let us know.

Thank you.

Mine is doing the same... what gives?

 

[Jason Neron]

I should have many games in my Library and I get "Your bundle list is actually empty." Please fix this.

 

[tryyear]

my bundle isnt exactly missing but i got only one bundle from this https://www.indiegala.com/bundle/graffiti-rebel4-bundle even though i bought it during the first week and during hh

 

[Irony]

my bundle isnt exactly missing but i got only one bundle from this https://www.indiegala.com/bundle/graffiti-rebel4-bundle even though i bought it during the first week and during hh

Hi,

We replied on your email and added the missing gifts.

Best

 

[Irony]

I should have many games in my Library and I get "Your bundle list is actually empty." Please fix this.

Hi,

From what we can see there are no bundle or store purchases in this account.

Please contact our support team at support@indiegala.com to investigate your issue.

Thank you

 

[Irony]

Mine is doing the same... what gives?

Hi,

We apologize for the inconvenience, you should see the bundles now.

Thank you.

 

[tryyear]

Hi,

We replied on your email and added the missing gifts.

Best

thanks can see the bundles now thank you

 

[Aleksandar Bozhinov]

YAY! YOUR BUNDLE IS READY!!!

and in the library says: Your bundle list is actually empty. ?

 

[Pau]

YAY! YOUR BUNDLE IS READY!!!

and in the library says: Your bundle list is actually empty. ?

Hi,

Please send us the transaction ID for your purchase and we will check.

Thank you

 

[DarkOutSpirits]

Hello there, I have the similar issue.
I bought the Red Diamond Bundle recently, and I cannot see the bundle and their keys in my profile.

Here is my Transaction Record.
Indiegala TransactionID is 04c0a899ada611ed8e5ce11a33c7b136

And my screenshot about the record:

 

[Pau]

Hello there, I have the similar issue.
I bought the Red Diamond Bundle recently, and I cannot see the bundle and their keys in my profile.

Here is my Transaction Record.
Indiegala TransactionID is 04c0a899ada611ed8e5ce11a33c7b136

And my screenshot about the record:
View attachment 9270

Hi,

We apologize for the inconvenience, now you should have the bundle.

Thank you

 

[DarkOutSpirits]

Hi,

We apologize for the inconvenience, now you should have the bundle.

Thank you

Yes, I saw this appeared in my library.
Thank you very much for solving this problem.

 

[BlueSuperstitionConjure]

Hi,
I seem to have a similar problem. Of all the bundles I've bought I can only see the two latest.

 

[AquaVarietyWhispers]

I can't see the bundles I bought
Edit:
Now they appear

 

[GrayPowderMyth]

This has happened to me now. My store purchases are visible, but the bundle list is empty. I've tried clearing the browser cache and using multiple browsers, the only change is that on Firefox specifically, I get an "Access Denied - Error 15" message.

 

[Pau]

This has happened to me now. My store purchases are visible, but the bundle list is empty. I've tried clearing the browser cache and using multiple browsers, the only change is that on Firefox specifically, I get an "Access Denied - Error 15" message.

Hi,

We apologize for the inconvenience, please try again now and let us know.

Thank you.

 

[ant007]

Hello, i have problem. I can't visit my profile

 

[Steveywonder75]

Having a similar problem as the poster above with the error 15 code on trying to access profile.