Your bundle list is actually empty.

[Daktylo]

Also have missing bundles. Sent an email to tech support too. Please fix? Thanks!

 

[Game Library]

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you

yes, it is now fixed. "thanks" for that.. (i see 21 pages with 2012 as oldest bundle. i also see multiples in some cases, which is also a good sign.) still, over time, i will self audit too, just to make sure.. this experience has soured me still.

finally. after reading more about this in the last day or so since my post, i have to wonder; why is this global issue not already resolved? i have an theory about that..

 

[Pau]

hello
i have a problem with my library I have an info "Your bundle list is actually empty. " Please fix it

Hi,

We cant't see any purchase made with this account, have you used another account to purchase?

Letus know.

Thank you

 

[Pau]

Also have missing bundles. Sent an email to tech support too. Please fix? Thanks!

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you.

 

[AquaQuestHollow Hills]

My profile are empty too where do i need to send ticket or how to fix?

 

[Pau]

My profile are empty too where do i need to send ticket or how to fix?

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you

 

[AquaQuestHollow Hills]

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you

Its still blank all my previous purchased bundles dissapear theres only a few simple game keys but all bundles are gone

 

[Pau]

Hi,

Please check again now and let us know.

Thank you

 

[AquaQuestHollow Hills]

I just checked a minute ago and still empty

 

[Marcin Karcz]

Hi, my profile are empty, please recover games.

 

[Pau]

I just checked a minute ago and still empty

Hi,

Can you send us a screensht_

Thank you

 

[Pau]

Hi, my profile are empty, please recover games.

Hi,

We can't see any purchase made with this account, have you used another account to purchase?

Let us know

Thank you

 

[Marcin Karcz]

Hi,

We can't see any purchase made with this account, have you used another account to purchase?

Let us know

Thank you

It's all right, I was wrong.

 

[BlueGiantOgre]

I just bought a bundle and neither that nor any previously bought bundles are showing in my list.

 

[Pau]

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you.

 

[BlueGiantOgre]

Yes, the bundles are showing now. Thank you.

 

[SilverDancingDream]

Hi just bought a bundle a minute ago, and am getting the same "
Your bundle list is actually empty" message.

 

[JestersOath]

Hello, first time buyer.
I bought a game and I do not know where my key is?
And when I click "redeem code" It take me to an empty bundle on my profile.

 

[Pau]

Hi just bought a bundle a minute ago, and am getting the same "
Your bundle list is actually empty" message.

Hi,


We apologize for the inconvenience, please check again now and let us know.


Thank you.

 

[Pau]

Hello, first time buyer.
I bought a game and I do not know where my key is?
And when I click "redeem code" It take me to an empty bundle on my profile.

Hi,

We can see that you have received the key.

Let us know if you have other issues.

Thank you