''Error 500'' is not making me redeem my code

[emiratakan]

I've got same issue. What should I do?

 

[Pau]

Hi,

We can see that you have revealed the key.

Let us know if you h ave other issues.

Thank you

 

[GreenWatchfulScare]

Hi, I'm in the same boat with PES 21 Bayern edition, I've waited about 7 hours and it's still not working. Can you help?

 

[PurpleTransformFanciful]

I am having the same issue for a few hours now, raised an email but very frustrated

 

[Asezio]

I have the same problem with "The Curse of Monkey Island".

 

[Pau]

Hi, I'm in the same boat with PES 21 Bayern edition, I've waited about 7 hours and it's still not working. Can you help?

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[Pau]

I have the same problem with "The Curse of Monkey Island".

Hi,

Please send us the order number for your transaction and we will check.

Thank you

 

[GreenWatchfulScare]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

Hi,

Still not working, I'm afraid.

 

[LightYesteryearGlimmer]

I am also having this issue, I cannot redeem my key

 

[LightYesteryearGlimmer]

I am still having this issue and it's almost been a day. I sent an e-mail and used to the support thing and have still received no update. My key still doesn't work unfortunately

 

[Pau]

I am still having this issue and it's almost been a day. I sent an e-mail and used to the support thing and have still received no update. My key still doesn't work unfortunately

Hi,

We apologize for the inconvenience, now you should be able to redeem the key, please confirm.

Thank you

 

[Pau]

Hi,

Still not working, I'm afraid.

Hi,

Now you should be able to reveal the key, please confimr.

Thank you

 

[LightYesteryearGlimmer]

Hi,

Now you should be able to reveal the key, please confimr.

Thank you

Yep, it displayed now. I was able to redeem it just there, thank you very much for your help!

 

[GreenWatchfulScare]

Hi,

Now you should be able to reveal the key, please confimr.

Thank you

Perfect, thanks for your help.

 

[themehwa]

Hi, just bought Death Stranding and I'm having the same problem, I hope something can be done about this

 

[LightPowderReign]

Same happend to me. Tried emailing customer service but no response yet.

 

[Pau]

Hi, just bought Death Stranding and I'm having the same problem, I hope something can be done about this

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[themehwa]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

It worked, thanks for your help!

 

[Pau]

Same happend to me. Tried emailing customer service but no response yet.
View attachment 969

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

 

[LightPowderReign]

Hi,


We apologize for the inconvenience, please try again now and let us know.


Thank you.

Thank you! Now it works